Special links: Phone, Email and SMS

You can use the Open URL action to create buttons that trigger a phone call, send an email, or send an SMS from a mobile device.

⚠️ Note that although the tool allows you to add links tel:, mailto:, and sms:, they do not work consistently across all devices and browsers. Some devices do not allow phone calls or SMS, and others do not handle links reliably.

💡 There is an alternative method that involves the use of webhooks (Zapier, Make). This technique allows integrating PandaSuite with a variety of external services, like Twilio, Gmail... By setting up a webhook in PandaSuite, you can trigger an event that sends information to these external services as soon as a specific action is performed in your PandaSuite app or project.

Triggering a Phone Call

To trigger a phone call:

Add an Open URL action
In URL, enter tel: followed by the phone number.
You can use data binding to dynamically populate the phone number

When users click on this button, it automatically opens the default phone application on their device with the number pre-filled.

Remember to include the country code prefix to ensure the call is directed to the correct phone number.

Sending an Email

To send an email:

Add an Open URL action
In URL, enter mailto: followed by the email address.
You can use data binding to dynamically populate the email
You can also specify the subject and the body of the email in a simplified format:

mailto:person@example.com?subject=Text%20here&body=Hello%20more%20text%20here

When users click on this button, it automatically opens the default email application on their device with the email address and the message pre-filled.

Remember to include the country code prefix to ensure the call or SMS is directed to the correct phone number.

Sending an SMS

To send an SMS:

Add an Open URL action
In URL, enter sms: followed by the phone number.
You can use data binding to dynamically populate the phone number

When users click on this button, it automatically opens the default text messaging application on their device with the number pre-filled.

Remember to include the country code prefix to ensure the SMS is directed to the correct phone number.